Customer Service

Customer Service Policy, Click here to download.

Customer Grievance Policy, Click here to download.

• We exchange soiled notes and mutilated notes.
• We accept/exchange coins of all denominations.
• If Bank note tendered here is found to be couterfeit , we will issue an acknowlegement  to the tenderer after stamping the note.
• Please refer to our cheque collection policy for the apllicable timeframe for collection of local and outstation cheques.
• For satisfactory accounts immediate credit of outstation cheque, Please refer to our cheque collection  policy.
• Time period for customer transaction: Banking hour: 10:00 AM to 5:00 PM. Customer transaction hour: 10:00 AM to 4:00 PM
• Holidays: All sunday and second & fourth saturday. Holidays declared under negotiable instrument act. (List display seperately under tab <Other> <Bank Holidays>)

(A. B. Gondaliya)                         (B. S. Kothiya)
Addi. General Manager       General Manager (CEO)
The Amreli Jilla Madhyastha Sahakari Bank Ltd., Amreli